CLOUDREST LLC takes your personal information security and privacy protection very seriously. This Privacy Policy explains how we collect, use, store, and protect your information when you browse, purchase, and use our pillow products and related services.
I. Information Collection
During your use of our services, we may collect the following information:
Order Information: Name, shipping address, contact number, email address, etc.;
Payment Information: Processed by a third-party payment platform; we do not store your complete payment information;
Device Information: Such as IP address, browser type, access time, etc.;
Communication Information: Content or feedback you provide when communicating with customer service.
II. Information Use
The information we collect will be used for:
Processing orders, shipping, and after-sales service;
Providing customer support and problem solving;
Optimizing product and service experience;
Conducting necessary notifications or marketing communications within the scope permitted by law.
III. Information Protection
We take reasonable technical and management measures to protect your information security;
Authorize only necessary personnel to access your information;
Make data protection requirements for our partners (such as logistics and payment institutions).
IV. Information Sharing
We will not sell or rent your personal information to unrelated third parties except in the following circumstances:
To complete order delivery (providing necessary information to the logistics company);
As required by laws, regulations, or regulatory bodies;
With your explicit consent or authorization.
V. Information Storage and Duration
We will only retain your information for the purpose of achieving the transaction and for the period required by law; after the necessary period, it will be deleted or anonymized.
VI. Cookies and Technology
We may use technologies such as cookies:
To record your preferences
To improve user experience
To analyze access data
You can manage or disable cookies through your browser settings.
VII. Your Rights
You have the right to:
To inquire about and correct your personal information;
To request the deletion of data within the scope permitted by law;
To choose whether to receive related marketing information.
VIII. Protection of Minors
This service is primarily intended for adults. If we discover that information about minors has been mistakenly collected, we will delete it promptly.
IX. Policy Updates
We have the right to update this Privacy Policy according to business or legal requirements. The updated content will take effect upon publication.
- Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact:
Email: help@cloudrestllc.store
Phone: 9595103378
Thank you for your trust. We will continue to protect your privacy and information security!